Cómo construir y mantener una relación digital exitosa con los clientes

Por qué adoptar la tecnología es fundamental para el éxito

Process automation technologies can be powerful forces in achieving scale
Mike Haven
Head of Legal Ops. at Intel, Pres. of Cloc
"The biggest trend we’re seeing across our clients is prioritizing progress on the path to the cloud.."
Caesar Rodriguez
Strategic Relationship Manager at Kraft & Kennedy Inc.
"Security, governance, and compliance are really important aspects of the business to focus on. If your data gets lost or destroyed, that can cost your company billions of dollars."
John Hunter
Chief Information Officer at Council of Europe
"We want to have a platform that not only has the interoperability and integration capabilities, but also has the ability for us to automate documents, create templates, and provide an easy-to-use experience."
Mike Lucas
Chief Information Officer at Wilson Sonsini
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Gráfico para evento webinar.

La adopción de tecnología y la innovación digital se han acelerado enormemente por la pandemia, y los clientes exigen (y necesitan) cada vez más una relación más digitalizada. Esto no solo afecta las ofertas y la entrega de servicios, sino que también interrumpe toda la experiencia del cliente. La capacidad de adoptar completamente la tecnología para satisfacer las necesidades del cliente y construir relaciones sólidas se ha vuelto fundamental para el éxito de la empresa. Trayendo a la mesa perspectivas complementarias, nuestros invitados especiales explorarán y compartirán los mejores consejos sobre:

Formas exitosas de colaborar digitalmente para satisfacer las necesidades de los clientes, y cómo las soluciones tecnológicas pueden ayudar a resolver esto
Brindar mejores productos y servicios digitales mediante el aprovechamiento de las herramientas de productividad
Comprender mejor la relación digital para acercarse a los clientes
In these economic times, firms are doing a bit of belt tightening — you're worried about the budget, the economy, and the recession. And oftentimes that changes your focus to keeping the trains running, instead of implementations of new technologies. But I would argue that this is the very time that you should be thinking about innovation, and you should be preparing yourselves so that when things do change and improve, you're well-positioned for success.
Mike Lucas
Chief Information Officer at Wilson Sonsini
Gráfico para evento webinar.
Gráfico para evento webinar.
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